Resources

 

 

 

2025 Backstage Pass Website

Webinars

Like our conference, these digital marketing webinars and case studies were created to educate leaders in the healthcare industry on emerging Internet technologies and to provide an environment in which healthcare marketers, Web leaders, IT professionals and strategists can learn from the other attendees and presenters.

 

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The Healthcare Internet Conference (HCIC) is proud to collaborate with Bowstring and Touch Point Media to provide exclusive insights from some of the brightest minds among our speakers and attendees.

Stay connected by tuning into the latest broadcasts, where strategic leaders share their perspectives on emerging trends and pressing challenges in the healthcare industry. Together, we’ll delve into groundbreaking innovations and pivotal policy updates shaping the future of healthcare.

Catch the audio-only episodes on Touch Point Media, available on your favorite podcast streaming platforms.

 

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The Latest Hospital Digital Marketing Articles

 GreyMatters is your hospital digital marketing guide, with articles on hospital digital marketing best practices, trends, updates and more.

Personalization: From Third Party Data to Zero-Party Data

Consumers love it when brands cater to them on a personal level, yet they also have concerns about how their personal information is being used. In light of recent bad acts – Cambridge Analytica, Facebook selling private data to preferred brands, etc. – government restrictions have been put in place to limit how businesses can use consumer personal data (e.g., GDRP in the EU, California Consumer Privacy Act). So how do marketers provide a personalized experience without going too farprivacy paradox

If you’re still using third-party data sets, cookies and purchasing/browsing histories to obtain information about your customers, you need to re-think your strategy. Third-party data is often bad data because it comes from sources that are unrelated and often unreliable. This data then quickly becomes outdated with little to no relationship to the individual consumer. Using bad data leads to ineffective campaigns. Third-party data may also run afoul of government regulations.

Marketers can collect data that is intentionally shared with them by consumers. This is called zero-party data because the data comes directly from the consumer willingly sharing it with the brand. From this data, marketers can get insights on preferences and purchase intentions that are not inferred from another party’s data collection process – the information comes directly from the willing and proactive consumer. With this data, brands can deliver a much-improved experience that entertains, engages and rewards consumers. Additionally, this type of data remains fresh and accurate because it comes directly from your consumers.

What data does your organization rely on for marketing?

Coming Soon!